Job Location : East London, UK
Complaints Officer
London, Tower Hamlets (Hybrid Working)
Salary: £35,000
Fixed Term Contract (12 months)
Full Time, 37.5 hours per week
About THCHWhen you become a part of THCH, you have the opportunity to contribute to work that goes beyond bricks and mortar - work that changes lives and creates lasting impact. By offering local, sustainable, and affordable services delivered by talented people, we create places people are proud to call home.
If you are passionate about community development, bursting with fresh ideas and innovative approaches, and looking for challenging yet rewarding projects, we’d love for you to be a part of our journey.
About the role
Make a Difference in Customer Service
Do you thrive on resolving issues and ensuring customer satisfaction?
THCH is seeking a passionate Complaints Officer to join our team and play a vital role in improving our customer experience.
About You:
What You'll Do:
Apply today and help us build a better future for our customers!
What we offer you
Besides an emphasis on learning and development and the opportunity to be part of a fantastic team, we offer a generous package including 28 days annual leave plus bank holidays and four extra concessionary days, a health and wellbeing scheme including a generous wellbeing allowance, season ticket loan, good pension and a lovely, refurbished office, plus the opportunity to work flexibly. On top of this we offer an environment which promotes openness and inclusion, a team that operates with pride and values teamwork and going above and beyond.
Closing date for applications: 23rd January 2025
Full Interview & Assessment Date: W/c 27th January 2025
Salary : 35000 - 35000
Apply Now!