Compliance Officer - Migrant Help : Job Details

Migrant Help are currently looking for a Compliance Officer to join our supportive and dynamic Quality Team on a full-time, permanent basis. In return, you will receive a competitive salary of £30,845 per annum.

This is a home-based role.

About us: 

Migrant Help is a leading charity that was established in 1963 and delivers a range of support and advice services to migrants across the UK. Our vision is for a global society that protects migrants, treats them with respect and enables them to reach their full potential.

We foster a culture in which equality, diversity and inclusion are recognised, valued and encouraged. It doesn’t matter who you are or where you come from, we match your skills with the needs of our organisation, as long as you share our values, vision and goals. We welcome applications from candidates regardless of their age, religion or belief, race, gender reassignment, disability, sexual orientation, sex, marriage or civil partnership, pregnancy and maternity.

The Compliance Officer role:

The scope of this role is to work as part of the Migrant Help Quality Team to ensure compliance against our certifications and accreditations, including ISO9001, ISO27001, ISO45001 and Advice Quality Standard, and to support continued certification against these standards. This includes carrying out regular checks and audits to verify procedures are effective and are adhered to at all times, as well as liaising with our external auditors and certification body. You are expected to work closely with operational and support services teams to ensure compliance and to raise awareness and understanding of the standards and accreditations across the organisation

Key responsibilities of our Compliance Officer:

• Carry out regular checks, assessments and internal audits as scheduled, creating thorough audit reports with relevant findings raised.
• Identify root causes of any non-conformances and create improvement plans to ensure non-conformances are addressed and rectified.
• Maintain the Integrated Management System and ensure its continuous effectiveness and relevance within the organisation, this includes, but is not limited to, maintaining the Corrective Actions Log, Risk Register, Legal Register, Objectives, Performance Monitoring, etc.
• Be the point of contact for external audits, preparing the teams, coordinating dates and availability, communicating any relevant information and attending the audits with the operational leads.
• Organise the monthly IMS meetings and biannual Management Review Meeting, this includes gathering discussion points, preparing the agenda, making minutes, and updating the action log.
• Work collaboratively with other teams, specifically our IT, Facilities and Health and Safety Teams, to support continuous improvement
• Ensure any new projects, processes, teams and offices adhere to the relevant requirements
• Support with any relevant submissions to contracting authorities within the set deadlines

The above list of job duties is not exhaustive; the post holder will be required to undertake such tasks as may reasonably be expected within the scope and grading of the post.

Skills and experience we are looking for in our Compliance Officer:

• Good general level of education
• Experience of external audits, including organising, planning and supporting the teams to ensure a positive outcome.
• Demonstrable experience and understanding of ISO standards, specifically relating to ISO9001, ISO45001 and ISO27001
• Thorough knowledge of Information Security, Health and Safety and Quality Management
• Experience of maintaining a Management System, including maintaining a Corrective Actions Log, Legal Register and Risk Register
• Experience of providing effective and constructive feedback
• An understanding and observance of impartiality and confidentiality
• Excellent internal auditing skills, including planning, active listening, professional scepticism, understanding new information, report writing and root-cause analysis
• Ability to identify, assess and review risks
• Ability to give effective feedback and drive positive improvement within the organisation

What else to expect:

• This post is subject to Enhanced Disclosure and Barring Service (DBS) check.
• This is a homebased role however there is a requirement for travel to our various UK offices for meetings and training opportunities.

Closing Date: 2nd December 2024

If you are interested in becoming our new Compliance Officer, please click 'APPLY' today. We look forward to hearing from you!