Constitutional Services Support Officer - Reed : Job Details

• Location: Oldham Council
• Job Type: Full-time, Temporary for 3 months, (with the possibility of extension)
• Salary: £14.49 to £15.72 per hr paye (Depending on experience)

We are seeking a dedicated Constitutional Services Support Officer to join the team at Oldham Council. This role involves providing comprehensive administrative and business support, as well as practical day-to-day advice to the constitutional team. The successful candidate will manage the diaries of the Mayor and Deputy Mayor, handle sensitive communications, and support the team in various administrative tasks.

• Manage the diary of the Mayor and Deputy Mayor, ensuring appointments are scheduled with consideration of political and Council priorities.
• Screen email inboxes, undertake casework, and assess the importance of emails, reallocating them as necessary.
• Provide a comprehensive secretarial support service, including producing documents, correspondence, reports, maintaining spreadsheets, and formatting presentations.
• Assist the team with information gathering and liaising with Council Officers to provide relevant and effective responses.
• Manage correspondence, formulate routine responses, and handle customer queries, occasionally responding on behalf of the Mayor.
• Undertake support tasks such as progress chasing and document management.
• Handle public interactions on behalf of the Mayoral office, managing complaints and difficult issues sensitively.
• Coordinate meetings, manage attendees, order refreshments, book venues, take minutes, and ensure follow-up actions are progressed.
• Filter and direct incoming telephone calls, identifying urgent and sensitive matters.
• Maintain secure and effective manual and electronic data recording and filing systems.
• Order goods and services using the Council’s Financial Management Information System.
• Perform other clerical tasks as required.

• Proven experience in an administrative support role, preferably within a governmental or council setting.
• Excellent organisational and time management skills.
• Strong communication skills, both written and verbal, with the ability to handle sensitive information discreetly.
• Proficiency in Microsoft Office applications and experience with financial management information systems.
• Ability to work independently and as part of a team.
• Experience in handling public interactions and managing complaints diplomatically.

Next Steps

Please send a updated copy of your cv in word format to