Contact Centre Administrator - Reed : Job Details

My client is urgently looking for an immediately available experienced Contact Centre Administrator to work in its busy department.

The main responsibilities would include:

• Working on the Company’s inbox for emails
• Locating the relevant customers on the system
• Checking details and verifying
• Dealing with queries
• Escalating queries as appropriate
• Knowledge of MS packages

The successful candidate will possess the following attributes:

• Excellent communication skills - both written and verbal
• Attention to detail
• Good listening skills
• Flexible but hardworking approach
• Fast paced attitude to work