Contact Centre Business Analyst Local Government - IQ Talent Solutions : Job Details

Interquest have a fantastic opportunity for an experienced Technical Business Analyst that has experience of working on Contact Centre Migrations within a local government setting . Im ideally looking for eexperience of Cisco UCCX and IVR ( Interactive Voice Response), Voice-bot and Liberty Converse platform ( Netcall) or similar . You will have excellent communication and stakeholder engagement as well as Telephony/Contact Centre Migration/ Business Process experience. 

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InterQuest Group is acting as an employment agency for this vacancy. InterQuest Group is an equal opportunities employer and we welcome applications from all suitably qualified persons regardless of age, disability, gender, religion/belief, race, marriage, civil partnership, pregnancy, maternity, sex or sexual orientation. Please make us aware if you require any reasonable adjustments throughout the recruitment process.