Coordinator - Streamline Search Ltd : Job Details

Scheduler/Coordinator

Our client is a drainage company who specialises in blocked drains & emergency drain services.

Due to company growth our client is looking to bring in Scheduler. You will be responsible for coordinating and managing daily scheduling tasks for a team of operatives, ensuring timely completion of repairs while delivering exceptional customer service and maintaining compliance with company policies.

Scheduler/Coordinator

What's in it for you?

• Monday to Friday 08:00 - 5:00 (fully office based).
• £27,000-£30,000 (depending on experience).
• Holiday - 20 days holiday + bank holidays.
• Pension.

Scheduler/Coordinator

Position Overview

• Coordinate and schedule daily tasks for Engineers and others if necessary.
• Manage and prioritise a high volume of orders, ensuring timely completion and compliance with company policies.
• Maintain and monitor KPIs to ensure service delivery meets customer expectations.
• Liaise with clients, operatives, and subcontractors to ensure smooth workflow and resolve any issues or complaints.
• Serve as the initial point of contact for incoming telephone calls and service requests received via phone and email.
• Support operational teams by organising follow-on works, managing no-access reports, and coordinating emergency repairs.

Scheduler/Coordinator

Position Requirements

• Previous experience in a similar scheduling or planning role within the maintenance or construction sector.
• Knowledge of responsive maintenance services and scheduling of works.
• Strong attention to detail and ability to work both independently and as part of a team.
• Able to prioritise own workload efficiently.
• Excellent telephone manner.
• Strong communication skills.
• Working knowledge of MS Office including Excel and Outlook.

*Please be aware this job description is a general overview and subject to change as per our clients' needs. You will most likely have to help in other related areas to this role.

Streamline Search is a technical recruitment agency based in Chichester, West Sussex operating across the United Kingdom. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying to this post you are granting us consent to process your data and contact you in relation to this application.