Coordinator - Reed : Job Details

Position: Company Team CoordinatorSalary: c. £24,000 PAContract: PermanentLocation: Warwick CV34, hybrid based, 2 WFH, 3 in office. No flexibility on thatWorking Shifts: 9am-5pm Monday to Friday, 37 hours p/w

Coventry Reed Specialist Recruitment are delighted to be representing a company within the properties sector

Key Responsibilities:

• Ensure current and new Members are meeting Company Conduct and Membership rules
• Make appropriate verification checks for new and existing Member applicants - company & legal entity checks
• Client money handling assessments
• Record and maintain records of evidence of membership requirements for the Members’ companies
• Liaison with Members, requesting certain documentation and information – emails, letter, telephone
• Record evidence that are relevant to the Members profile such as HMRC registration for Anti-Money laundering, independent redress, ICO and RICS, or law society regulation.
• Monitor payments due
• Working closely with the compliance team, take appropriate action where documents received do not meet Conduct and Membership Rules
• Maintain shared inbox

Candidate Specification:

• Working knowledge of Microsoft office
• A basic understanding of legal entities or property lettings contracts is desirable but not essential
• Must have customer service skills and experience
• Must have excellent oral and written communication skills
• Experience with customer relationship management (CRM) systems

Our client offers:• Onsite car park

• FREE courses after probation period (level 3 and 4 equivalent)• 23 days holiday plus bank holidays, extended with length of service (up to 28 days holidays)

Apply today and a Reed representative will guide you through the next steps of your application.

Interview process:1st stage – Reed Interview2nd stage – Telephone call with client

3rd Stage – Face to face on site