Corporate Account Manager - Appcast Enterprise : Job Details

Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build a legacy of trust and triumph in the dynamic world of risk management.

We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.

We are looking to recruit an Account Manager to join our growing Corporate team based out of our Leicester office.

Our Corporate division thrives on a culture of teamwork and collaboration. As an Account Manager, you will have the opportunity to work closely with a group of highly skilled and motivated professionals who are dedicated to achieving success. Our team values open communication, mutual support, and a shared commitment to delivering exceptional service to our clients.

In this dynamic environment, you will have the chance to learn from experienced Account Managers and Account Executives, who will provide guidance and mentorship as you navigate your role. Collaboration is at the heart of our team dynamics, as we believe that by working together, we can achieve greater results and exceed client expectations.

We foster a positive and inclusive work environment where everyone's contributions are valued. Our team members come from diverse backgrounds and bring unique perspectives, creating a rich and stimulating atmosphere for professional growth and development. We encourage innovation and creativity, and we are always open to new ideas and approaches that can enhance our service offerings.

As an integral part of our Corporate team, you will have the opportunity to build strong relationships with our clients within the corporate space. By understanding their needs and providing exceptional account servicing support, you will play a crucial role in ensuring their satisfaction and long-term partnership with our organisation.

If you are a motivated and driven professional who thrives in a fast-paced and collaborative environment, we would love to hear from you!

• You will be responsible for creating documents for new customers, along with any mid-term adjustments and renewals information. 
• Ensure all customer details are recorded accurately and entered on to the system in a timely fashion to ensure data integrity. 
• Obtain renewal terms for customers, always ensuring you've explored other options before providing the best available solution. 
• Prepare renewal closings from meeting minutes and ensure cover is bound by renewal date. 
• Manage insurer and customer queries about their policies. Confirm cover with relevant insurers, process policies and chase up outstanding documentation when required. 
• Deal with account queries and credit control matters highlighting any concerns. 
• Apply fundamental legal and regulatory policy in relation to internal policies and the insurance contract as required. 

• Experience within cross-class commercial/corporate products is ideal.
• Knowledge within general commercial insurance.
• Holding or working towards one of the Chartered Insurance Institute Qualifications: Cert CII/Dip CII is desirable as is being educated to GCSE standard or equivalent.
• Worked to targets within a regulated, measurable framework and achieved SLA’s.
• Evidence of rapport-building and experience in providing solid customer service focus with outstanding communication and social skills.
• Due diligence and process driven to deadlines, happy to forward plan, organise and analyse information.
• Highly accurate with a strong attention to detail, using initiative when assisting team members.
• Fully proficient in Acturis.
• Eligible to work in the UK.

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On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days
• Defined contribution pension scheme, which Gallagher will also contribute to
• Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x
• Income protection, we’ll cover up to 50% of your annual income, with options to top up
• Health cash plan or Private medical insurance

Other benefits include:

• Three fully paid volunteering days per year
• Employee Stock Purchase plan, offering company shares at a discount
• Share incentive plan, HMRC approved, tax effective, stock purchase plan
• Critical illness cover
• Discounted gym membership, with over 3,000 gyms nationally
• Season ticket loan
• Access to a discounted voucher portal to save money on your weekly shop or next big purchase
• Emergency back-up family care
• And many more…

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.