REED are exclusively working with a Bournemouth based family Construction business, recruiting a Credit Control Administrator to work within a small and friendly team. The company are supportive, have a genuine warmth to the business and operate a multi branch with the head office in Bournemouth.
Please see details below:
Credit Controller / Accounts Administrator
Full Time: 9am - 5pm (Office Based) - Free, onsite parking available
TEMP to PERM ROLE
Salary - £24500, + Salary review after 3 months + Annual Bonus
Duties:
- Process and allocate receipts for Bacs & Cheques
- Take payments over the phone & process card payments on the PDQ machine and on the in-house system (shortly we will be switching to on-line payments)
- Reconcile unallocated cash
- Credit check new applications & requests for credit limit increases using Experian / Top Service
- Open new accounts
- Chase overdue accounts by telephone/email (Currently approximately 500-600 per month per person)
- Answer incoming calls from Branches & Customers
- Update and maintain notes on the system when a customer or branch calls
- Maintain accurate records of all chasing activity
- Ensure debts are paid in-line with the credit control collection timetable
- Monitor Credit Control mailbox
- Change addresses, telephone & and account settings when required
- Liaise with all branches/branch managers to resolve disputes
- Housekeeping manual / computer
Requirements:
- Must have experience in Credit Control or have good telephone skills to learn
- Be methodical, have good attention to detail and able to multi task
- Must have knowledge of Excel & Word
- Be able to work and support team members and use on own initiative
- Good admin skills and able to work quickly, efficiently and effectively.
Benefits:
Good Company Pension Scheme – company contributes 6%
Life insurance attached to the Pension (death in benefit)
Off Road Parking
35 hours a week (9am to 5pm – lunch 12am to 1pm) / change to cover office
23 days holiday plus bank holidays
Bonus scheme (not guaranteed) need to do full year service July to June
Competitive Salary depending on experience