Credit Control and Sales Support - Russell Taylor : Job Details

Role: Credit Control and Sales SupportLocation: Ellesmere Port Type: PermanentSalary: £25,396- £30,000 per annumHours: Monday-Friday 8am-5pmRussell Taylor Group has a fantastic opportunity for a Credit Controller/ Sales Support to join our manufacturing client based in Ellesmere PortThis role combines managing customer credit accounts with supporting the sales team to ensure smooth operations and enhance customer satisfaction.The Role:

• Liaise with customers regarding overdue payments, issuing reminders and working to resolve outstanding balances
• Maintain accurate records of customer credit accounts, payment history, and credit limits on the system
• Setting up new supplier accounts
• Provide administrative support to the sales team, including preparing sales orders, quotations, and customer correspondence
• Managing customer credit limits and accounts
• Assist in the processing of sales orders, ensuring all relevant paperwork is completed accurately
• Build and maintain strong relationships with customers, acting as a point of contact for any credit related or sales support issues
• Handle customer queries related to orders, delivery schedules, and product availability
• General administration

The candidate:

• Previous experience in credit control would be advantageous
• Good communication skills and ability to collaborate effectively with other departments
• Excellent written and verbal communication skills
• Knowledge in SAGE 50 accounts would be an advantage
• Computer literacy in application of Microsoft Word, Excel, Outlook
• Strong attention to detail and accuracy
• Ability to manage multiple tasks and priorities in a fast-paced environment

Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Russell Taylor will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here.