Credit Control Clerk - Robert Half : Job Details

Our Client is seeking a motivated and detail-oriented French-Speaking Credit Controller to join their finance team. The ideal candidate will be fluent in French and experienced in credit control or accounts receivable, with a passion for managing credit risk and maintaining excellent customer relationships. However they could consider a French speaking customer service professional/administrator, who is looking to develop.

Key Responsibilities:

• Credit Management: Manage and monitor the credit exposure of French-speaking clients to minimise risk and ensure timely collections.
• Debt Collection: Communicate with customers via phone, email, and other platforms to follow up on overdue invoices and ensure prompt payment.
• Customer Relationships: Build and maintain strong relationships with clients and internal teams to facilitate effective account management.
• Reporting: Provide regular updates and detailed reports on debtor accounts, outstanding invoices, and collection efforts to senior management.
• Dispute Resolution: Collaborate with sales and customer service teams to resolve disputes related to invoicing, payments, and credit limits.
• Credit Checks: Conduct thorough credit checks on new customers and assess their credit worthiness based on financial data.
• Process Improvement: Support continuous improvement of credit control processes to enhance efficiency and results.

Requirements:

• Fluent in French (spoken and written) - essential for managing French-speaking client accounts.
• Previous experience in credit control, accounts receivable, desired.
• Strong communication and negotiation skills, with the ability to handle challenging discussions professionally.
• High attention to detail, excellent analytical skills, and the ability to work under pressure.
• Familiarity with accounting software (e.g., SAP, Oracle) and proficiency in Microsoft Excel.
• Ability to work independently and collaboratively in a fast-paced environment.

What We Offer:

• Up to £30,000 salary DOE
• Career development opportunities
• A friendly and inclusive working environment
• Flexible working options - 3 days in office, 2 days from home

Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: gb/en/privacy-notice

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