Credit Control - Reed : Job Details

• Location: Crewe, Head Office
• Job Type: Full-time, Permanent
• Salary: Competitive

We are seeking an experienced Credit Controller to join our dynamic Credit Control Team at our Head Office in Crewe. This role is ideal for someone with a good telephone manner, experienced in handling high volume inbound and outbound calls, and possessing excellent attention to detail.

• Cash Collection: Actively chase all overdue B2B & B2C debts to ensure invoices are paid on time, in line with payment terms and credit limits.
• Inbound Calls: Manage inbound calls from customers and internal depot calls efficiently.
• Order Release: Regularly review stopped orders for release and collaborate with our Sales Depots to clear any overdue balances or queries.
• Query Management: Identify and liaise with our Sales Depots to effectively resolve customer queries and maintain high customer service levels.
• Ledger Management: Conduct regular debt ledger reviews, account reconciliations, and manage unallocated cash.

• Proven experience as a Credit Controller.
• Strong ability in handling high volume inbound and outbound calls.
• Excellent communication and interpersonal skills.
• High level of accuracy and attention to detail.
• Ability to work independently and as part of a team.

• 25 days holiday plus bank holidays.
• Opportunity to purchase up to 5 extra holidays per year.
• Monthly employee recognition awards.
• Long service awards.
• Access to free virtual fitness sessions.
• Contributory workplace pension scheme.
• Healthcare cashback plan.
• Cycle to work scheme.
• Life assurance scheme.

NWF Fuels is a leading fuel distributor in the UK with a modern fleet of over 155 fuel tankers and a strategically located depot network. We are committed to service excellence and customer satisfaction. As part of the AIM-listed NWF Group, we offer competitive pay, excellent benefits, and opportunities for growth and development.

If you are interested in the Credit Controller position and meet the requirements, please submit your CV and cover letter detailing your relevant experience and why you are interested in joining our team at NWF Fuels.

Apply now to become a part of our growing team and contribute to our success while advancing your career.