Credit Control - Reed : Job Details

Reed Accountancy are currently assisting a growing organisation in the Haywards Heath area in the recruitment of a Credit Controller. Initially this role is a 3-month temporary role, however, could be extended or even made permanent for the correct candidate. 

Day-to-day of the role:

• Contact customers via telephone, email, and text to address overdue payments.
• Generate and process reminder letters and negotiate payment plans to facilitate timely debt recovery.
• Process payment and direct debit runs, ensuring accuracy in transactions.
• Allocate payments onto the ledger accurately and efficiently.
• Implement restrictions on customer’s services when payments are overdue as per company policy.
• Upsell existing products where appropriate, enhancing customer engagement and satisfaction.

Required Skills & Qualifications:

• Calm and clear telephone manner, with the ability to communicate effectively with both colleagues and customers.
• Strong listening skills, with the capacity to empathise, understand customer situations, and clearly explain processes.
• Excellent administrative skills coupled with a high level of attention to detail.
• Assertive personality and the ability to work well under pressure.

An excellent opportunity to join this ever evolving client in the local area so don’t delay apply now!