Credit Controller - Totum : Job Details

Totum Partners are working with a leading law firm to recruit a Credit Controller for maternity leave cover in the City for a 12-month fixed-term contract. In this crucial role, you will play a key part in ensuring the timely collection of outstanding debts while maintaining strong relationships with clients. The position will involve a hybrid working arrangement of 2 days in the office and 3 days from home.

The ideal Credit Controller will be responsible for:

- Monitor invoices and follow up on overdue payments via phone and email.

- Sending payment chaser requests regularly and escalating accounts as needed.

- Collaborating with the debt recovery and dispute resolution teams for aged accounts.

- Negotiating payment plans and providing clients with updated statements of accounts.

- Maintaining accurate records of transactions and communications.

The ideal Credit Controller will have:

- Essential experience in credit control within legal or professional services.

- Strong communication and negotiation skills.

- Excellent organisational skills and attention to detail.

Equal Opportunities

As a responsible business, it is important that we represent the diversity of our people, our clients and our communities. We believe that the firms that thrive are those with the most diverse team; that’s why we work so hard to source the best talent from the broadest pool possible. As an equal opportunities employer we strive to accommodate anyone who may have specific needs. If you require reasonable adjustments to be made during the selection process, please talk to a member of the recruitment team so that any required adjustments can be made in advance.