Credit Controller - Venn Group : Job Details

A London based University are looking for a Credit Controller (Student Income) to join their team. The role will serve as the primary point of contact for student inquiries related to tuition fees, with a specialisation in processing refunds.

Job duties:

• Assess student refund claims and lead on the student refund process
• Handle student exemptions such as discounts, fee waivers, and scholarships, and providing advice on financial liabilities for study breaks
• Manage invoicing for students, sponsors, and apprenticeships, as well as handling third-party and sponsor contracts
• Participating in enrolment, deregistration, housing fee queries, and maintaining overseas student data

Candidate profile:

• Experience working in Higher or Further Education with knowledge of Student Finance England
• Experience with processing refunds
• Ability to demonstrate that you are highly organised and have excellent communication skills  (both written and verbally)
• Confident navigating Microsoft Excel (ability to perform VLOOKUPS and Pivot tables)

Job information:

• Hourly rate: £19.06
• Per annum salary: £31,402
• Contract: 6 months temporary with the opportunity to apply for the permanent role
• Hybrid working: 1 day on site, 4 days working from home

Vacancy ref: J84181

This vacancy will be actively shortlisted so early applications are encouraged.

Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.