Credit Controller - Armstrong Knight : Job Details

Armstrong Knight is delighted to be recruiting for our client, a global manufacturing business dedicated to excellence and innovation in their field. They are seeking a proactive and detail-oriented Credit Control Specialist to oversee the credit control process and ensure timely payment collections.

Position Overview:

The ideal candidate will possess excellent communication skills, strong attention to detail, and a customer-focused approach to building relationships. As a Credit Control Specialist, you will play a key role in maintaining the financial health of the organisation.

Key Responsibilities:

• Credit Control Management:Proactively monitor and manage the credit control process to ensure timely collections.

• Order Release Management:Review and release orders from UTT’s four daily on-hold lists, ensuring that only customers with valid credit ratings receive their orders.

• Aged Debt Reporting:Generate and analyse the weekly aged debt report, resolving disputes promptly and efficiently.

• Customer Communication:Chase late payments via email or phone, fostering strong relationships with customers through positive communication and proactive credit control practices.

• Ledger Query Resolution:Resolve all ledger queries in a timely manner to maintain accurate records.

• New Customer Onboarding:Conduct credit checks on new customers via Experian, open accounts, send welcome letters, and monitor early transactions and payments.

• Key Client Liaison:Engage daily with key clients such as Sitebox, ensuring adherence to agreed payment schedules based on trading volumes.

• Credit Limit Reviews:Periodically review customer credit limits to ensure appropriate levels are maintained.

• Credit Management:Raise credits as required and ensure credits are issued for all debit note customers.

• Invoice Processing:Raise daily group company sales invoices and process export invoices as necessary.

• Reporting and Documentation:Run dispatch reports, send monthly statements to customers, and provide copies upon request.

• Month-End Responsibilities:Produce detailed aged debt reports for month-end reviews and collaborate with KF to ensure accurate allocation of payments across export and sales ledger accounts.

• Self-Billing Processes:Ensure compliance with self-billing processes for Wolseley, Speedy Hire, and timely completion of self-billing for Jewson.

• Legal Action:Send solicitors' letters and initiate court action for non-payment when necessary.

Competencies & Attributes:

• Excellent written and verbal communication skills.
• Exceptional attention to detail and accuracy.
• Strong problem-solving abilities and a proactive mindset.
• Ability to build and maintain positive relationships with customers.
• Proven organisational skills with the ability to manage multiple tasks effectively.

Qualifications:

• Previous experience in credit control or accounts receivable and selas ledger role is required.
• Familiarity with financial software and reporting tools.

Why Join Our Client?

This is an excellent opportunity to make a significant impact within a global manufacturing business. Our client offers a competitive salary, comprehensive benefits, and opportunities for professional development. If you are passionate about credit control and thrive in a fast-paced environment, we encourage you to apply!