Credit Controller
- Great opportunity to work at an established consultancy firm based in Beckenham.
- 4 days in the office, 1 day WFH
Credit Controller
- Ensure that debts are paid to terms
- Meet cash & debtor day targets set by the Company ( you have this on your cashflow report - What we need in per month to break even)
- Chase overdue invoices by telephone and email within agreed timescales (i.e. 10-day calls, 20 day calls)
- Maintain accurate records of all chasing activity applying process at all times ( Notes to be added to Xero system)
- Communicate weekly for Monday afternoon meeting
- Handle disputed invoices and support negotiation to bring payment within terms
- Identify client issues impacting prompt payment. Understand a client’s billing and payment process cycle and propose and drive resolutions ( i.e. make a schedule of when clients make their payments - some only do a BACS once a month, some bi-weekly so its building the relationship of that information so we can catch their payment cycles)
- Operate with and manage invoicing on client portals ( Thurrock, Wates, etc.)
- Maintain customer files on Xero ( i.e. addresses, email address for remittances etc.)
- Respond promptly and completely to both client and internal enquiries
- Undertake account reconciliations as required
- Support and deliver all company policies, procedures and corporate governance
- Manage credit note requirements ( allocating on Xero the credit notes which match the invoices)
- Client contract database maintenance ( something we have been wanting to do in terms of getting all the contracts in place, Kaitlin is helping with this but the credit controller can maintain it/ chase it)
- Provide ad-hoc reporting and other activity as required from time to time
- Help with the Finance team in times of absence or busy times
Credit Controller
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