Credit Controller - Hales Group Limited : Job Details

Credit ControllerSalary DOEMonday – Friday, 37.5 hours per week (Part time hours would be considered)PermanentBury St Edmunds On behalf of our client based in Bury St Edmunds, we are searching for a Credit Controller to join a company who strive to deliver only the highest quality services. The successful candidate will have previous experience within administration and credit control, and will also have a can-do, confident attitude. Main Duties and Responsibilities:

• Answering the telephone and dealing with enquires appropriately
• Maintaining their own ledger and being responsible for the customer accounts within this
• Credit checking accounts and releasing orders for customers on referral
• Investigating and recording queries and disputes from customers and/or internal departments
• Maintaining all relevant paperwork and accurate filing of all correspondence
• Look to exceed all customer expectations and ensure that an excellent service is provided
• Communicating any issues that arise
• Chasing customers by telephone, email and letter
• Managing the credit control inbox and directing emails to the correct departments/individuals

 Key Skills:

• Experience in general administration office duties
• Experience in credit control
• Confident telephone manner
• Organised and reliable
• Good working knowledge of PC’s and software.
• Numerate and literate, excellent all round communication skills

  If you are interested in this position, please apply with a current CV or contact the Bury St Edmunds office for more information.