Credit Controller - Rayden Solicitors : Job Details

Rayden Solicitors is an award-winning specialist firm of family law solicitors with offices in Beaconsfield, Berkhamsted, Birmingham, Bishop’s Stortford, Epping, Hampstead, Harpenden, London Bridge and St Albans.

We are looking for an experienced Credit Controller to join our busy Finance team, based in our St Albans office. We offer a supportive, friendly working environment with outstanding opportunities to grow and develop.

KEY TASKS:

• Manage collection of older debt by following our credit control procedures
• Communicate with internal and external customer queries via phone and email, negotiating successful resolutions when needed
• Produce and distribute various monthly reports to ensure the company’s compliance with SRA rules and to provide insight to the rest of the business
• Aid fee earners with their collecting of monies on account
• Advise fee earners on credit decisions when work should go on stop/hold for overdue payment
• Manage interest due on overdue debt, posting onto matter ledgers where applicable
• Identify small write offs and liaise with fee earners and partners
• Produce client statements when requested
• Aid the legal cashiering team as and when is needed

KEY SKILLS AND ATTRIBUTES:

• 5+ years of experience in a credit control role
• A strong communicator, comfortable to communicate internally and externally by both phone and email
• Ability to prioritise workload effectively
• Basic knowledge of Excel
• An understanding of Solicitor Accounts Rules preferred but not essential
• Organised and accurate with good attention to detail
• Enthusiasm and a "can do" attitude
• Good time management skills
• Confidentiality
• Flexible with a hands-on approach
• Ability to work under pressure
• Contribute to a positive working environment, encouraging teamwork, co-operation and collaboration

Benefits:

At Rayden Solicitors, we believe our employees are integral to our success. At the heart of our commitment to our employees lies a range of staff benefits designed to ensure well-being, encourage growth and overall job satisfaction.

We offer a competitive salary and benefits package which includes:

• Life Assurance
• Annual Buy/Sell Holiday Scheme
• 25 days holiday
• Cash Plan
• Lifestyle savings and learning portal access

Flexible benefits

• Cycle to work scheme
• Tech benefits
• Car maintenance scheme
• Critical illness cover
• Electric car scheme
• Gym discounts
• Voluntary private medical insurance