Credit Risk Manager-Global FMCG - Handle Recruitment : Job Details

Job Title: Credit Risk ManagerLocation: UK Central London and onsite in the office Division: Finance & TreasuryReports to: Treasury Manager

About Us:

Join a global FMCG leader committed to operational excellence and the development of our people. As we continue to grow and innovate, we are looking for a forward-thinking Credit Risk Manager to manage the UK's accounts receivable portfolio, ensure cash flow optimisation, and safeguard our financial health. With a proactive and solutions-focused mindset, you will play a pivotal role in streamlining processes, enhancing the order-to-cash cycle, and partnering closely with key stakeholders to drive business success.

Role Overview:

As the Credit Risk Manager, you will take full ownership of the UK accounts receivable function, leading a dynamic team of three professionals to maximise cash receipts and minimise bad debt. You will oversee the entire Order-to-Cash (OTC) process, continuously driving improvements to support business efficiency, and work closely with internal and external stakeholders to enhance credit risk management. Your hands-on approach, combined with a philosophy of active business partnering and continuous development, will ensure that the accounts receivable function operates at the highest standards while fostering a culture of innovation and progression within the team.

Key Responsibilities:Order-to-Cash Management:

• Lead the design and implementation of an efficient, "right-first-time" OTC process, challenging existing work flows and standard operating procedures.
• Drive process improvements and implement innovative solutions to enhance team efficiency and optimise cash flow.
• Collaborate with the Operations teams to ensure seamless order processing, accuracy, and a total ownership mindset throughout the OTC cycle.
• Engage with local and HQ stakeholders to recommend system improvements, innovations, and enhancements across Treasury & Finance.

Credit Risk & Accounts Receivable Management:

• Oversee the month-end reporting process, supporting the Treasury Manager and Financial Accounting team in ensuring accurate and timely reporting.
• Maximise cash collection while minimising bad debt exposure within the customer portfolio.
• Conduct regular assessments of credit risk exposure, providing actionable insights and recommendations to mitigate potential risks.
• Work closely with Key Account teams and customers to improve efficiencies and challenge current practices within the OTC cycle.
• Maintain an accurate and clean sales ledger, creating SOPs and standardised routines to achieve DSO and Net High Risk targets.
• Oversee the internal rebate approval process to ensure timely invoice approvals and balance sheet accuracy.

People Management & Development:

• Take ownership of the performance management and development of your team, setting clear operational goals and managing regular performance appraisals.
• Foster an environment of innovation and progression, defining bespoke objectives and development plans for team members.
• Ensure the team remains appropriately resourced, engaged, and aligned with business goals and KPIs.
• Promote a culture of learning and personal development, ensuring your team is prepared for both short-term challenges and long-term opportunities.

Business Partnering & Stakeholder Engagement:

• Establish strong relationships with key internal and external stakeholders, becoming a trusted business partner at all levels.
• Collaborate closely with Financial Accounting, Sales Controlling, and Key Account teams to create transparency and visibility on financial planning cycles and statutory deadlines.
• Leverage data and analytical insights to drive change, influence stakeholders, and communicate key messages effectively across the business.

Qualifications:

• Strong experience in accounts receivable or credit risk management, preferably in the FMCG or retail sector.
• Proven track record of managing a high-volume receivables portfolio and leading teams in a dynamic, fast-paced environment.
• Experience with SAP ERP systems and expertise in OTC process enhancements and optimizations.
• Excellent analytical skills with the ability to work quickly and accurately under pressure.
• Sound understanding of financial accounting, reporting, and key performance metrics such as DSO and Net High Risk.
• Exceptional communication skills, both verbal and written, with the ability to convey complex financial information clearly and concisely.
• Strong commercial acumen and a natural curiosity about business operations and development opportunities.
• Proficiency in Microsoft Excel and other Microsoft tools.
• Ability to balance competing priorities and deliver results within tight deadlines.
• A passion for people management, team development, and fostering a collaborative work environment.

Why Join Us?

• Impact: Be part of a global FMCG leader where your contributions directly impact business success.
• Growth: We invest in our people-offering continuous development opportunities and career progression.
• Culture: A dynamic, fast-paced environment with a collaborative, results-driven culture that fosters innovation.
• Benefits: Competitive salary, performance-based incentives, and comprehensive benefits package.

Next Steps:

Apply today to join our team and contribute to the ongoing success of a world-renowned FMCG brand.

Handle actively welcomes applicants from under-represented backgrounds - we pride ourselves on attracting the best talent for every opportunity through a commitment to equality, diversity and inclusion.