CRM Campaign Manager - Antalis : Job Details

Are you passionate about building and nurturing strong customer relationships? Do you thrive on data-driven insights and innovative marketing strategies?

We are seeking a talented CRM Campaign Manager to join our dynamic team. This role is pivotal in driving customer engagement, loyalty, and sales growth through the effective management of CRM and lifecycle campaigns.

This role is offered on a 12-month fixed-term contract.

Day to day, the CRM Campaign Manager will be responsible for:

• Campaign Management: Develop, implement, and manage a series of targeted CRM and lifecycle campaigns aimed at increasing basket size, driving loyalty, and converting offline customers to online.
• CRM System Implementation: Play a key role in the planning and preparation of the successful implementation of Salesforce, providing guidance and support to marketing and sales teams.
• Data Analysis and Reporting: Utilise data to identify trends, measure campaign performance, and generate actionable insights.
• UAT Testing: Conduct thorough testing of the CRM system to ensure a smooth and error-free launch.
• Cross-Functional Collaboration: Work closely with cross-functional teams, including marketing, sales, and IT, to align strategies and achieve business objectives.

• A dynamic and supportive work environment
• The chance to be part of a thriving team that makes a real impact
• Company contributory pension and life assurance schemes
• Flexible buy/sell holiday scheme
• Eye care vouchers
• Cycle to Work Scheme
• Fiat discount offer
• Free parking provided

• Proven experience in CRM and campaign management, preferably within a B2B environment.
• Strong understanding of Salesforce.com and data analysis tools.
• Excellent analytical skills and the ability to translate data into actionable insights.
• Strong project management and organisational skills.
• Excellent communication and interpersonal skills.

If you are a highly motivated individual with a passion for customer relationship management, we encourage you to apply for this CRM Campaign Manager role today.

Antalis is a progressive, market-leading business with a strong culture of teamwork and collaboration and a set of core values that help us deliver the customer experience which we pride ourselves on.

We are known for innovation, expertise, and service; the skill and quality of our teams are our main assets when it comes to winning our customers' trust. Wherever you work in our organisation, your contribution as an individual and as a member of a team is essential to our collective performance.

This is a great chance to join a developing business with big ambitions and have a significant impact. With future career opportunities as you and the business grow.