CRM Consultant - Macildowie Recruitment and Retention : Job Details

CRM Consultant

Blackpole, hybrid

Monday to Friday, 09:00 - 17:00

Day rate, dependent on experience

Cytoplan is a leading supplements company committed to providing high-quality, scientifically researched nutritional supplements to enhance the well-being of our customers.

Our dedication to health and wellness is reflected through our wide range of products designed to meet the diverse needs of our clientele. As we continue to grow, we are seeking an experienced CRM Consultant to join our high performing marketing team, on a temporary basis to support with upcoming retention projects.

Key Responsibilities:

• Automation Development:Design, implement, and optimize automated workflows to streamline CRM processes and improve customer engagement.
• Segmentation Strategy:Analyse customer data to develop and refine segmentation strategies, ensuring personalized and targeted communications.
• Email Delivery Optimization:Oversee email campaigns, ensuring high delivery rates, compliance with best practices, and effective performance tracking.
• Retention Initiatives:Collaborate on the creation and management of retention-focused programs such as subscription services and rewards initiatives to drive customer loyalty and lifetime value.
• Data Analysis & Reporting:Use CRM analytics to measure campaign performance, identify trends, and recommend actionable insights for continuous improvement.

Qualifications & Skills:

• Proven experience in CRM systems, marketing automation, and email marketing.
• Strong analytical skills with experience in segmentation and data-driven decision-making.
• Familiarity with retention strategies, including loyalty programs and subscriptions.
• Proficiency in CRM tools (e.g., Salesforce, HubSpot, Microsoft Dynamics) and email marketing platforms.
• Excellent communication and project management skills.

What We Offer: Rewards & Benefits:

• £30-35K plus discretionary bonus
• Flexi time outside of core hours
• Hybrid working - office based in Blackpole, Worcestershire 3 days per week
• 25 days holiday, with the option to buy and sell up to 3 days (for a fulltime employee)
• Contributory pension scheme
• £20 per month towards gym membership
• Access to 24-hour online doctor
• Complementary therapies
• Cycle to work scheme
• Employee assistance programme
• Brand spanking new offices!
• Lots more!

PLEASE NOTE ALL THIRD PARTY AND DIRECT APPLICATIONS WILL BE FORWARDED TO OUR RETAINED CONSULTANTS AT MACILDOWIE RECRUITMENT & RETENTION.

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Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.