CRM Data Analyst - Reed : Job Details

• Location: London
• Job Type: Full-time

Reed Marketing and Creative have partnered with a growing organisation in the professional services sector. Join a dynamic Marketing team as a CRM Data Analyst. This pivotal role offers an exciting opportunity to revolutionise the use of client relationship data, supporting the organisations rapid growth and ambitious targets. You will play a key role in the successful implementation and enhancement of their CRM systems, driving effective data management and insights that enable strategic business decisions.

• Maximise CRM Value: Enhance the sharing and utilisation of relationship information to support profitable revenue generation.
• Data Connectivity: Design and implement data governance protocols, ensuring a cohesive client information journey across the organisation.
• CRM Enhancement: Lead Phase 2 activities of the CRM implementation to refine and optimise the system.
• Data Management: Oversee data integrity, perform data mapping, and manage data migrations to support business insights.
• Compliance and Reporting: Ensure CRM data complies with GDPR, maintain data preferences, and develop automated relationship reports using tools like Salesforce and PowerBi.

• Proven CRM Expertise: Experience with CRM systems in a professional services environment, particularly with systems like Upper Sigma (Salesforce) and Introhive.
• Data Analysis Proficiency: Demonstrable ability to use data to generate business development insights and manage information.
• System Knowledge: Familiarity with PowerBi, 3E, and other relevant systems is highly desirable.
• Influential Communicator: Ability to advocate for the importance of data management and business intelligence.
• Team Collaboration: Must be a proactive, dynamic team player with a strong sense of urgency and initiative.

• Competitive Salary
• Professional Growth: Be part of a growing team with opportunities for career advancement.
• Dynamic Work Environment: Engage in meaningful work that directly impacts the firm’s success.
• Supportive Team Culture: Collaborate with a team that values innovation and effective data use.

To apply for the Data Analyst position, please submit your CV.