CRM Executive - Michael Page Digital : Job Details

An excellent opportunity for a CRM Executive to join a leading retail brand, based in Canada Water. You will be responsible for the company's CRM strategies and be a part of the wider CRM team

Client Details

Our client is a well-established retail company that operates on a global scale. With thousands of employees worldwide, they are known for their quality products and exceptional customer service. You will be working in Canada Water, hybrid.

Description

• Develop and execute CRM strategies to drive customer retention and loyalty.
• Work closely with the Marketing & Agency department to ensure alignment of CRM campaigns with marketing objectives.
• Manage customer segmentation and communication strategies.
• Monitor CRM metrics and performance, and generate reports for management.
• Collaborate with other departments to improve customer experience across all touch points.
• Ensure compliance with data privacy regulations in all CRM activities.
• Stay up-to-date with the latest trends and best practices in CRM.

Profile

A successful CRM Executive should have:

• A degree in Marketing, Business Administration, or a related field.
• Proven experience in CRM, ideally within the retail industry.
• Strong knowledge of CRM systems and data analysis.
• Excellent communication and project management skills.
• A customer-focused approach and the ability to work collaboratively.

Job Offer

• A competitive salary
• The opportunity to work for a leading retail brand.
• A supportive and collaborative work environment.
• The chance to make a significant impact on the company's CRM strategies.
• A location that offers a vibrant community and great transport links.

We encourage all candidates who meet the above criteria to apply and look forward to your application.