CRM Intern - Quest Search and Selection Ltd : Job Details

As a CRM Intern, you will work closely with our IT team to support the customization, configuration, andoptimisation of our Salesforce system. This internship provides an excellent opportunity to gain hands-on experience with Salesforce, develop your technical skills, and contribute to the operational efficiencyof a dynamic recruitment company.

DUTIES & RESPONSIBILITIES:

* Assist in the customization and configuration of Salesforce applications to meet businessrequirements.* Support the maintenance and enhancement of the Salesforce platform, including troubleshootingand resolving issues.* Collaborate with IT team members to gather requirements, design solutions, and implementmodifications.* Participate in data analysis, reporting, and the creation of dashboards to support business operations.* Document system changes, create user guides, and provide training to end-users as needed.* Perform data migration and data cleansing activities to ensure data integrity.* Stay up-to-date with the latest Salesforce features and best practices.

REQUIREMENTS:

* Must possess a valid UAE residence visa.* Currently pursuing a degree in Computer Science, Information Technology, or a related field.* Basic knowledge of Salesforce and its various components (Sales Cloud, Service Cloud, etc.).* Strong analytical and problem-solving skills.* Excellent communication and teamwork abilities.* Ability to work independently and manage multiple tasks simultaneously.* Familiarity with data analysis tools and techniques is a plus.

BENEFITS:

* Gain practical work experience and hands-on learning.* Engage in projects and challenges to enhance your understanding.* Flexibility of a hybrid work arrangement.* Potential for extension based on performance.

REPORTING AND DIMENSION:

* Position reports to Group Managing Director.

ADDITIONAL DETAILS:Working Hours: The role is either full-time or 25 hours per week; depending on your availability if you arestudying.

We request that candidates send their CV as a Microsoft Word document where possible.

Quest Search and Selection is acting as an Employment Business in relation to this vacancy.