CRM Specialist - Hubspot - WE Talent : Job Details

Are you a HubSpot expert with a passion for CRM management and optimisation? Do you thrive on improving customer experiences through automation and data-driven insights? If so, WE Talent want to hear from you!

As a HubSpot CRM Manager you will play a critical role in managing and enhancing our client’s HubSpot CRM platform, including the Marketing and Sales Hubs. You will be the go-to expert, responsible for enabling, training, and supporting our team in effectively utilising HubSpot to drive business growth and improve customer experience.

Key Responsibilities:

• HubSpot CRM Management: Oversee and optimise the HubSpot CRM platform, including managing user accounts and ensuring effective use of Marketing and Sales Hubs.
• Customisation & Automation: Tailor HubSpot properties, workflows, pipelines, and automation tools to meet business needs, while eliminating manual tasks to boost productivity.
• Training & Support: Provide ongoing training sessions and support to team members, ensuring they are confident in using HubSpot effectively.
• Data Management & Reporting: Manage and maintain data integrity, including segmentation, importing/exporting data, and generating comprehensive reports and dashboards.
• Performance Analysis & Optimisation: Regularly analyse HubSpot usage to identify opportunities for improvement and recommend optimisations to enhance customer experience.
• Documentation & Best Practices: Create and maintain detailed documentation, including best practices and usage guidelines, to ensure consistent and efficient use of HubSpot.

Requirements:

• Proven experience managing and optimising HubSpot CRM, including Marketing and Sales Hubs.
• Strong understanding of CRM data management, reporting, and automation.
• Excellent communication and training skills, with the ability to convey technical concepts to non-technical users.
• Analytical mindset with the ability to assess needs, solve problems, and make data-driven recommendations.
• Experience in building workflows, sequences, and automations in HubSpot.
• Ability to manage multiple tasks and priorities in a fast-paced environment.

Our client offers:

• Hybrid working with the ability to attend regional offices for meetings and socials (please note you must be located in England as you will be travelling into local offices)
• 25 days holiday plus bank holidays
• Life assurance
• Private health care
• Annual bonus

Please note: Salary listed is the full-time equivalent, if the role is taken on a part-time basis the salary will be pro-rata.

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