CRUISE CONSULTANT (GERMAN SPEAKING) - Ambitions Recruitment Limited : Job Details

CRUISE CONSULTANT (GERMAN SPEAKING)

CENTRAL LONDON - HYBRID

UPTO £32,000 DOE + UNCAPPED COMMISSION (OTE £60,000+)

Fancy a few weeks in Prague for your induction and training - course you do!

Our Customer:

Winning another award just last week (Wanderlust) our customer specialises in extraordinary travel, offering unique and life-changing journeys.

They are currently seeking a dedicated and dynamic German-speaking Cruise Consultant to join their London team.

In return for your travel sales skills, you’ll receive a competitive salary and enjoy an uncapped commission structure that rewards your success.

Join this exciting team and make your mark as a Luxury German - speaking Cruise Consultant with one of the most respected names in travel.

Job Description:

As a German - speaking Cruise Consultant, you will be at the forefront of guest interactions, bringing these incredible journeys to life from the very first call.

• Your role is to sell these amazing journeys and you’ll be richly rewarded for doing so
• You’ll undergo an exciting 6-9-week orientation, most of which will be in Prague (or they may consider London) to build in-depth knowledge of our client’s products and sales standards
• You’ll be responsible for engaging directly with both B2B and B2C guests, offering expert advice on destinations, upgrades, and enhancements to ensure unforgettable experiences
• Using effective sales techniques to understand guest needs, converting inquiries into confirmed bookings, and reaching or exceeding sales targets
• Communicating and tracking guest feedback to proactively improve processes, collaborating with global colleagues on service enhancements
• Offering personalised recommendations on suite upgrades, excursions, and pre/post-trip add-ons
• Handling sales calls and overflow service calls, enhancing your understanding of the complete guest journey

Experience Required:

• Minimum of 3 years in a similar sales role, within travel
• Fluent in German
• Proven success in achieving KPIs and delivering high-quality guest service
• Target driven
• An enthusiasm for travel and a commitment to delivering memorable experiences
• Proficiency in Microsoft Office, CRM systems, and travel reservation software

Benefits and Perks:

• Competitive base salary with uncapped commission potential
• Full training program and familiarisation trip within 9-12 months
• Attractive benefits, including 25 days holiday, a free annual holiday for you and a partner, pension, healthcare, and life assurance
• Flexible working: Hybrid option available after training, typically 3 days in the office, with office-based work required during peak periods

Click here to apply for this German-speaking Cruise Consultant, travel industry job, which is being recruited by Ambitions Travel Recruitment, a boutique recruitment agency, specialising in travel and hospitality roles, and known for sourcing hard-to-find talent.IMPORTANT