Cruise Customer Service Consultant - C&M Travel Recruitment : Job Details

Cruise Customer Service Consultant  HomeworkingSuccessful Cruise Customer Service Consultant  will be rewarded with a basic salary UPTO £26,000 along with other company benefits . Working for a successful Cruise company, in their Customer Service team , successful Cruise Customer Service Consultants will assist clients with any queries on existing booking and complete any amendments, whilst offering a high level of service . This is a remote position and both full time and part time hours available min of 30hrs per week .Opening Hours 9am -6pm Monday-Friday , Saturdays 9am-6pm , working 1 Saturdays per month. Cruise Customer Service Consultant responsibilities . Assisting clients with any queries on their cruise reservations and completing any amendments on bookings. Booking additional services when required including excursions, dining, and drink packages.. Offering an exceptional level of customer service and completing work to a high standard. Cruise Customer Service Consultant skills required. Must have cruise knowledge having worked for a cruise specialist company or travel agency with a good level of cruise and travel knowledge. . Experience booking and emending cruise itineraries, hotels, and flights for clients, using a variety of booking sites.  . Excellent customer service skills with the ability to build a rapport with clients.. Excellent attention to detail and confident working to deadlines If you would like to apply for the role of Cruise Customer Service Consultant homeworking, please apply to or call Rachel