Cruise Specialist German speaker - Rockpool Recruitment LTD : Job Details

Cruise Specialist - German Speaking

This world class travel business are looking for German speaking cruise specialists working in a sales & customer service role to join their lovely team working remotely.

Cruise Specialist - German Speaking - What will I be doing?

• You will be the first point for customers - both the direct public and trade agents, when they are calling or emailing in to enquire about booking cruises.
• You will be helping them with their enquiry and using your excellent customer service and sales skills to convert this into a booking.
• You will be working to targets and rewarded well when these are reached and exceeded

Cruise Specialist - German Speaking - What experience do I need?

• It is essential that you are bilingual in English and German
• You must have outstanding customer service / sales skills - ideally within the travel industry but this is not essential.
• You will ideally have worked in a target driven, contact centre environment previously where you are used to speaking to customers over the phone.
• It is a fast paced, targeted environment and must be someone who enjoys working in a driven team who has the needs of the customer at the heart of all they do.

Cruise Specialist - German Speaking - Additional InfoThe hours are on a shift system between 08.30am - 7pm and you must be able to work across weekends on a rota too. There is a host of benefits - private healthcare, good pension, good salary plus commission, OTE £25k - 30k, 25 days holiday, private health care, excellent training, career opportunities, discounted cruises.