Customer Administrator - Optima Recruitment : Job Details

Customer Administrator

• £25,000 salary
• Based in Leatherhead
• 20 days holiday + bank holidays
• Monday - Friday, 8:30am - 5pm

This role offers a mixture of admin and customer service and will suit a bright and active individual who enjoys being part of a friendly team. There will be the possibility to progress into other areas as the company expands over the next few years.

Job description:

• Meeting and greeting customers in the Front Office.
• Answering customer quote e-mail enquiries for repair work.
• Answering general enquiries by phone.
• Booking in products into the company ticketing system
• Processing work to the carbon and restoration teams.
• Preparing products for return shipping.
• Moving products to different departments and shipping boxes.

Person specifications:

• Excellent spoken and written English communication skills is essential.
• Experience of office or light industrial work.
• Ability to be articulate and unflustered in front of customers.
• Sound numeracy and literacy skills.
• Competent with computers, e mail, spreadsheets, images etc (Microsoft Office and Email).
• Punctuality and attention to detail.
• Knowledge and or interest in Social Media projects for Company promotion would be ideal but not required.

Additional Information:

• Pension scheme

• Growing company
• Opportunities for career progression

Refer a friend and earn £100! If you have a friend who is also searching for a new opportunity in the local area, recommend Optima and if we place them (providing they complete their 3-month probation period), you will receive a £100 retail voucher of your choice!

Please note that if you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted.

By applying for this vacancy, you accept Optima Recruitment Limited’s Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you.Optima Recruitment Limited are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.