Customer Advisor - 1st Choice Rec : Job Details

Our client is looking for a Customer Advisor to join their team in Huntingdon.  They pride themselves on their customer service excellence, and you will be a natural at making the customer feel understood and nurtured.  

Based at their head office, you would be joining an expanding team and be at the heart of aftersales for a highly reputable car business.  Your role would be to handle customer queries relating to vehicle repairs and servicing. 

This role pays up to £22,000 and you will earn commission and bonuses on top on your monthly salary, set against performance targets.

Working hours: Mon - Fri - 8:00 to 17:00 & 9:00 to 18:00.

• You will be the first point of contact within our customer aftersales journey
• Achieve set realistic targets for call volumes through both inbound calls and outbound prospecting
• Use internal systems to be able to accurately advise maintenance items due, as duty of care to our customers
• Manage time productively to be able to answer inbound calls quickly and efficiently
• Ensuring data capture is completed from customers to maintain accuracy of their details and in line with GDPR

To be suitable for the role, you will need the following:

• Good communication skills
• Customer service experience
• Good attention to detail
• Ability to work in a fast-paced environment

Company Benefits

• 23 days annual leave per year
• An Employee Car Scheme, following a qualifying period. This will provide you with an opportunity to love our brand products as much as we do and drive them at affordable prices.

• Life Assurance policy, at no cost to yourself.

• 24/7 access to our Employee Assistance Programme.
• Enhanced maternity, paternity and adoption leave
• Birthday leave
• Occupational Sick Pay
• Length of Service Holiday Accruals
• Career Development

If you're interested, please apply and contact for more information

Please note that at times due to the volume of applications we may not be able to respond to each person individually. If you do not hear from us within 7 days we’re sorry you have not been successful this time. Please do not let this stop you applying for other positions you may be suitable for. Good Luck!1st Choice Staff Recruitment is an equal opportunities employer and acts as both an Employment Agency & Business.