Customer Advisor - Reed : Job Details

Customer Advisor

• Annual Salary: £25,000
• Location: Ipswich
• Job Type: Full-time

This is the opportunity to join a leading local company in Ipswich that are expanding, playing a crucial role in engaging and securing new customers. They provide flexible working hours and a nurturing environment that promotes professional development and a balanced lifestyle.

Responsibilities:

• Generate and provide accurate quotations to potential clients via phone or our website.
• Actively follow up on issued quotations to convert them into active cases.
• Ensure you have all necessary documentation to initiate services.
• Ensure seamless information flow to the internal team.
• Carry out additional responsibilities as assigned by management.

Required Skills & Qualifications:

• Proficient in Microsoft Word and Excel; strong overall IT capabilities.
• Exceptional communication and interpersonal skills.
• Capable of working autonomously and collaboratively within a team.
• Approachable with a friendly demeanour and a proactive attitude.
• Excellent organisational skills with the ability to handle multiple tasks simultaneously.

Benefits:

• Flexible working schedules 37.5 hours between 8am and 6pm
• Increase of holiday with long service and capped to 30 days.
• Discounts for family and friends
• Regular social events and rewarding incentives.
• Opportunities for career advancement in a supportive atmosphere.
• Part of a vibrant, diverse team with a strong emphasis on maintaining a healthy work-life balance.

To apply for the position of Customer Advisor, please submit your CV and a cover letter outlining your relevant experience and your interest in this role.