Customer Care Advisor - Reed : Job Details

• Hourly Rate: £14.36
• Location: Plymouth
• Job Type: Temporary, Full-time (Monday - Friday, 8:30am - 5:00pm)

We are seeking a dedicated Customer Care Advisor to join our team on a temporary basis. This role is based in Plymouth and offers a potential opportunity to become a permanent position. The ideal candidate will be responsible for managing customer queries via email, liaising with various departments, and performing general administrative duties.

• Responding promptly and professionally to customer query emails.
• Liaising with different departments to resolve customer issues efficiently.
• Performing general administrative duties to support customer care operations.
• Maintaining accurate records of customer interactions and transactions.
• Ensuring a high level of customer satisfaction through excellent service.

• Proven experience in a customer service role.
• Strong communication and interpersonal skills.
• Ability to multitask and manage time effectively.
• Proficiency in using email and other office software for communication and administration.
• A proactive approach to problem-solving and the ability to work independently.

• Competitive hourly rate of £14.36.
• Structured working hours with weekends off.
• Supportive and inclusive team environment.
• Potential for role to become permanent based on performance and business needs.

To apply for this Customer Care Advisor position please click apply now with your up to date CV.