Customer Engagement Manager - Adria Solutions : Job Details

Customer Engagement Manager

Adria Solutions

Job Location : Manchester, UK

Posted on : 13/11/2024 - Valid Till : 25/12/2024

Job Description :
Customer Engagement Manager

We're seeking a Customer Engagement Manager with housing sector experience and ActiveH software proficiency. This role involves managing customer relationships, identifying new business opportunities, and ensuring customer satisfaction.

Responsibilities:
  • Manage designated customer accounts, scheduling regular meetings and gathering feedback.
  • Conduct product demonstrations and support the tender process.
  • Coordinate contract renewals and invoicing.
  • Liaise with various departments to ensure timely processes.
  • Engage with customers to provide trials and gather feedback.
Skills Required:
  • Excellent communication skills (written and verbal)
  • Strong documentation skills
  • Commercial awareness and product knowledge
  • Account management experience
  • Time management skills
Desirable Skills:
  • ActiveH software experience
  • Proficiency in Microsoft JIRA and Confluence
  • Bid management and technical writing experience
  • Sales and marketing skills

General:

  • Mainly remote work with occasional office and site visits.
  • Attendance at team meetings and industry events as required.
Benefits:
  • Remote / Flexible  working
  • Career and Development opportunities
Interested? Please Click Apply Now! Customer Engagement Manager

Salary : 35000 - 45000

Apply Now!

Similar Jobs ( 0)