Customer Experience Manager - Landers Recruitment Ltd : Job Details

My client are an FMCG business established for over 50 years, they currently have an exciting opportunity for a Customer Experience Manager to join their team based in Gloucester

This will be an office based role

The Role

• Manage a team of sales support professionals
• Support the internal sales & customer service for the UK & Internationally
• Inbound customer and consumer enquiries and questions
• Arrange staff cover
• Manage QMS and NCR's
• Sales related logistics support
• Implement improvements for all customer facing interactions

The Candidate

• Previous experience in either internal sales or customer service management
• Experience supporting a team of sales support colleagues
• FMCG experience is highly desirable but is not essential

The Finer details

Monday - Thursday - 8.30am - 5pm

Friday - 8.30am - 12.30pm

Up to £45,000 per annum + bonus + benefits

If this position is of interest, please send your CV to Kelly at Landers Recruitment