Customer Growth Manager - BettingJobs : Job Details

BettingJobs is excited to be working with a well-established betting company based in the UK who are seeking a Customer Growth Manager to join their team. The role of the Customer Growth Manager would involve managing the end-to-end sales process and developing existing business with a focus on the UK and European markets.This Customer Growth Manager role would be well suited to a highly motivated sales professional with an existing network within the iGaming industry. Responsibilities:

• Effectively manage the end-to-end sales process.
• Operate within the legal and regulatory framework.
• Provide high quality and timely delivery of duties.
• Deliver and maximise sales against monthly, quarterly, and annual revenue targets.
• Contribute to the development strategy by identifying target markets, and within them target clients.
• Lead and manage all aspects of the relevant customer portfolio.
• Feed-back market analysis into the wider team to make sure the competitive landscape, commercial models, and competitor price points.
• Identify common sales roadblocks and feedback on client requirements into the product development process.
• Maintain and deliver accurate forecasts and reports as required by management through Salesforce.
• Work with Operations and Client Services to help deliver campaigns and then develop and grow revenue from these accounts.
• Drive revenue generation, review and analyse performance, drive actions for improvement, and work with the Sales Director to fulfil potential.
• Provide accurate and regular forecasts and business updates to the Sales Director for the designated client base.
• Work effectively with all internal stakeholders throughout the customer journey.
• Identify potential markets, and within them target clients through to initiating contact with key stakeholders.
• Handle commercial negotiation and legal contract negotiation.
• Seek out opportunities to improve own, divisional and team performance.

Requirements:

• Proven track record of success with sales and account management.
• An existing network of contacts and relationships within the Betting and Gaming industry is an advantage.
• Exceptional client-relationship skills, and a proven ability to develop and grow existing customers.
• Product & services experience essential (preferably in iGaming).
• Team player with a positive and dynamic personality, excellent communication and presentation skills, strong planning, and organisational capabilities
• Ability to work in a fast-paced and pressurised environment and to act quickly and decisively.
• Highly motivated and a strong commercial mindset.
• Ability to be extremely persuasive both internally and externally.
• Self-motivated, able to work on own initiative as well as in a team.
• Proficient knowledge of all Office tools (Word, Excel, Powerpoint) and relevant software applications including Sales Force or equivalent CRM tool.
• Flexible and able to travel to customers in the UK, Ireland, Europe, and Rest of the World.