Customer Host - Lucy Walker Recruitment Ltd : Job Details

We are recruiting for our superb Leeds based client, who are opening their first location in Harrogate. They are seeking an experienced Customer Host candidate to support with general office housekeeping duties, refreshments and ensuring all clients and visitors are welcomed and that you deliver a 5 star service.

This is an exciting time to join a progressive and supportive family-owned business, you will be integral to the launch of this fantastic and much anticipated project.

Additional duties will include managing meeting rooms, supporting with events and site activities. This could be an exciting opportunity for you to progress your career with an industry leader.

As the Customer Host you will be the ambassador for our client and brand, you'll ensure that every visitor and member feel welcomed and supported.

Ideally you will come from a customer service background preferably hospitality. Our client offers career development and a supportive and progressive environment.

If you have the required experience, please send us your CV today to be considered. Our client is actively recruiting for this position, interviews will be face to face in the Leeds office.

Key responsibilities:

• Warmly greet and assist members and visitors, ensuring a seamless and professional experience.
• Ensure that all cleaning equipment is maintained and used safely.
• Handle service requests, deliveries, meeting room bookings, and event planning with precision.
• Facilitate smooth meeting room setups, including coordinating refreshments and lunches.
• Collaborate on member events, making sure the environment is friendly, organised, and polished.
• Perform daily inspections to ensure that the facilities meet our high standards of cleanliness and quality; including front and back of house areas.
• As a brand ambassador, you'll embody the essence of our company in every interaction, delivering the highest level of professionalism, polish, and authenticity.

Skills & Knowledge:

• Experience within a front of house or housekeeping role.
• A personable, organised individual with a passion for delivering top-tier customer service.
• Strong communication skills and the ability to multi-task in a fast-paced environment.
• Someone who takes pride in creating a welcoming atmosphere and maintaining the highest standards.

Hours 9-5pm Fully Office Based

Due to the amount of response we receive, unfortunately we are not able to give feedback to individuals, if you have not heard back within 7 days please assume that you have not been successful for the role you have applied for.