Customer Operations Executive - Duval Associates Ltd : Job Details

Customer Operations Executive - Customer Service Administrator - Newcastle City CentreA Fantastic role for a professional, engaging administrator with superb customer service skills, multi-tasking skills and ability and desire to work in a small team, but a fast-paced role! Ace Newcastle based admin role with loads of variety in a growing Chinese business.One for the Customer Service pros! £26,000 - £27,000 plus insane 36 days holiday!

Work with a lovely multicultural team, great bunch of people! Prime city centre location in Newcastle.You will get full training. This is a global business - European HQ is in Newcastle - growth across Europe, the Middle East and Africa in the next 3 years.You’ll need a great attitude, flexibility, team play, administration skills and a strong understanding of customer service - phone and email. Providing excellent customer service, logistics and operational support to the business and customers via the phone and email!

Absolutely super Monday to Friday office-based role!Speak to Natalie @ Duval!Stable, long-term role with plenty of variety and full training provided. You bring your customer service mindset, administration abilities and be ready to rock!Apply today - Start November 2024

The Role:

• Dealing with correspondence, phone calls and queries
• Customer service to provide for customers and work with customer service team in China
• Responsible for handling all orders from customers Order to Cash
• Close relationship with sales team
• Helping managing bookkeeping
• Accounts payables
• Accounts receivables
• VAT returns (in various Western Europe countries)
• Managing offices space and facilities, dealing with contracts with suppliers and insurance companies, health and safety policies, ordering stationery and furniture
• Freight purchasing assistance
• Monitoring staff travels with travel agent.

Ace role for someone local who can multi-task, learn and has good IT skills and a great attitude! Are you ready? Get started ASAP. Speak to Natalie at Duval!