Customer Relationship Manager - Reed : Job Details

Are you an experienced Sales Exert, and looking to move into a Relationship Management role?

Reed Business Support are currently recruiting for a Customer Relationship Manager to join their client on a permanent basis, due to rapid growth.

Responsibilities of the Customer Relationship Manager –

• Manage and coordinate daily sales activities, supporting the Business Development Manager (BDM)
• Key responsibilities include overseeing the sales admin team, enhancing customer satisfaction, and handling customer service enquiries.
• Managing customer relationships, addressing service complaints, and maintaining a customer database.
• Ensure the company's online presence is current, organise exhibitions, and monitor sales performance.
• Follow market trends, and regulatory requirements, with a focus on maintaining the company's reputation and integrity.
• Monitor sales figures and activity.
• Travel within the UK, Europe and overseas.

Requirements of the Customer Relationship Manager -

• Proven experience in a Sales role (Account management, Relationship Management).
• Proven experience in a customer facing environment.
• An excellent team player – able to take on further responsibilities and help out other departments.
• An effective communicator, and able to manage a small team of Sales Administrators.
• A background within pharmacy or the medical industry is preferred.

Benefits of the Customer Relationship Manager role –

• Monday – Friday Full Time, Permanent.
• Salary between £35,000 - £40,000 DOE.
• Annual Bonus scheme.
• Hybrid working (2 Days at home).
• 26 days holiday + bank holidays.
• Medical insurance.

If you are interested in the Customer Relationship Manager role, please submit your CV below.