Customer Sales & Support Assistant - Seymour John : Job Details

Customer Sales & Support Assistant

Seymour John

Job Location : Telford, UK

Posted on : 14/01/2025 - Valid Till : 25/02/2025

Job Description :

Customer & Sales Support Assistant | Permanent | Telford | £24,500 - £28,000 | Excellent benefits package

Are you an experienced Customer Service professional seeking an opportunity within an organisation that truly makes a difference? Your key customers would include the emergency services, your favourite sports club, your children’s school or nursery and events spaces providing emergency / medical solutions which save lives every day.

Seymour John are delighted to be partnered with the UK’s leading supplier of emergency medical equipment in their hunt for a Customer Service & Sales Support Assistant to support their Customers. A financially secure FTSE100 business who haven’t lost their family feel despite their ever-increasing success.

The Company

A medium-sized team sitting in their easily accessible Telford office, you will work collaboratively alongside your colleagues within Customer Service, Sales, Marketing and Supply Chain to ensure a smooth service delivery from initial prospect to order delivery. The business is led by a highly experienced and supportive Senior Leadership Team who orchestrate a cohesive and harmonious working environment in a people focused culture.

The Role:

  • Process orders through various channels, including phone and email.
  • Provide product information and offering your expert opinion
  • Building strong professional relationships with Customers
  • Ensuring on time delivery targets for products.
  • Work within the predefined processes whilst striving to look for improvements in efficiency and suggest alternatives.
  • Management of returns
  • Supporting the sales team with quotations and pricing

About You:

  • You will be an experienced Customer Service professional who confident in telephone based customer service environments
  • An outstanding communicator who builds rapport with stakeholders and customers alike.
  • Excellent problem-solving abilities.
  • Strong work ethic, always focussing on continuous improvement.

If this exciting opportunity is exactly what you are looking for, please contact Lydia Johnson at Seymour John Recruitment Ltd

Salary : 24500 - 28000

Apply Now!

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