Customer Service/Admin - Adecco : Job Details

Job Title: Customer Service Administrator

Location: Colchester

Hourly Pay: £11.60ph

Contract Type: 3months potential to be extended

Working Pattern: Full Time Monday-Friday (8.30am - 4.30pm, 37.5 hours)

Are you a talented Customer Service Administrator looking to join a dynamic team in Colchester? Our client, a leading organisation, is seeking a skilled professional to provide top-notch customer support.

As a Customer Service Administrator, you will be the first point of contact for customers, helping to resolve their queries and concerns. Your excellent communication skills and ability to multitask will enable you to manage a high volume of incoming calls while assessing customer needs to provide the best possible solutions.

To succeed in this role, you should have proven experience in customer support. Your friendly and adaptable nature will allow you to build strong relationships with customers and deliver exceptional service. Proficiency in various IT packages is also required.

Responsibilities:

• Effectively manage incoming calls and provide accurate product and service information to customers
• Resolve emerging customer problems with efficiency and accuracy
• Maintain high levels of customer satisfaction by delivering excellent service standards
• Process sales orders and ensure customers are informed of any service issues
• Organise and file sales paperwork

If you are ready to be part of a collaborative team where your skills and dedication will be valued, apply now! Join our client's organisation and take your customer service career to new heights. Apply today with your updated CV and let your enthusiasm shine through!

Why work for Adecco?

• Candidate of the month incentives
• Boost rewards - discount vouchers and collect points to spend!
• Support programmes
• Eye Care vouchers
• Competitive pension scheme
• Weekly pay

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.