Customer Service Admin - Recruitment Solutions (North West) Ltd : Job Details

Our client is a global producer of high-quality products, for end-use in the residential, contract, hospitality, and design sectors. They are looking for a Customer Service Administrator to join their team.

What’s on offer

• 28 days holidays (including bank holidays)
• Free Friday breakfast
• Pension scheme
• Free car park

Duties & Responsibilities

• Addressing customer questions, concerns, and complaints in a friendly and efficient manner.
• Assisting customers in making purchasing decisions, upselling products, and meeting sales targets.
• Developing and maintaining positive relationships with customers to encourage repeat business.
• Handling any issues that arise during the sales process or after a purchase.
• Staying informed about the products and services offered to provide accurate information to customers.

Skills & Experience

• Excellent Customer Service skills
• Excellent communication skills
• A people person, confident of getting out there and speaking to people about products
• Knowledge of Microsoft systems

If you are interested in the Customer Service Admin position, please send your application through. Alternativelty, give us a call to be the first to apply!

Due to the large number of applications we receive, we may not be able to respond to every applicant. If you have not heard from us within two weeks, please consider your application for the currently advertised position unsuccessful. However, we may contact you regarding other suitable roles. We want to emphasize that no wording in this advertisement is intended to discriminate based on gender, marital status, race, religion, ethnicity, age, disability, or sexual orientation. All candidates will be evaluated solely on their merits, qualifications, and ability to fulfil the responsibilities of the role. Recruitment Solutions (NW) LTD operates as an employment agency for both permanent recruitment and temporary placements.