Customer Service Administrator - Trinity Resource Solutions : Job Details

Are you looking to join a growing and exciting organisation who reward and look after their staff?Our client are marketing leading in their field and looking for a Customer Service Administrator to join on a permanent basis.Key Responsibilities

• Manage orders across UK sites and our overseas partners
• Fast accurate response to all customer queries
• Ensure adherence to the segmentation process
• Adhere to compliance concerning set process flows
• Liaise with commercial teams on pricing, minimum order quantities and logistics
• Ensure best in class information flow to customers on logistics and lead times
• Manage and continually improve pricing; quotation / price files
• Ensure that systems are administered consistently and accurately
• Internal customer champion
• Assist across the department wherever there is a need
• Any other duties as reasonably requested

Experience RequiredIn order to achieve the top salary for this role you must have the following experience:

• GCSE or equivalent qualification in Maths and English
• Experience of customer service and/or sales support
• Experience of working with Microsoft products, excel, word etc.