Customer Service Administrator - Adecco : Job Details

�? Join our client's dynamic team as a Customer Service Administrator �?

?? Position: Customer Service Administrator

?? Location: High Wycombe, UK

?? Contract Type: Permanent

? Working Hours: Full Time

?? Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced, team-oriented environment? Our client, a leader in the food and fresh produce industry, is seeking a dedicated and friendly Customer Service Representative to join their team in High Wycombe.

?? As a Customer Service Representative, you will be responsible for handling customer inquiries via telephone and email, processing customer orders, and monitoring stock availability. Your meticulous attention to detail will ensure accurate management of core customer data and effective resolution of any depot errors. By balancing customer orders across wash depots, you will contribute to efficient order fulfilment and customer satisfaction.

?? Key Accountabilities:

Handle customer inquiries and resolve complaints promptly and professionallyProcess customer orders and monitor stock availabilityManage core customer data and maintain internal reportsCollaborate with the team to ensure demand and supply planningBook transport as necessary

?? Skills and Knowledge:

Experience in the food/fresh produce industry or retail sectorCustomer service/client-facing backgroundKnowledge of SAP preferredProficiency in Microsoft Office products, especially Excel and WordAbility to develop strong customer relationships and handle difficult situationsSelf-motivated, well-organised, and attentive to detail

? What's in it for you?

Competitive annual salary ranging from £25,000 to £28,000Permanent, full-time contractOpportunity to work with a leading organisation in a thriving industryJoin a supportive team and build your customer service skillsEmbrace a dynamic work environment with opportunities for growth and development

?? If you're ready to take the next step in your customer service career, join our client's team as a Customer Service Representative. Apply now and be part of an organisation that values your dedication and commitment to providing outstanding service! ??

?? Don't miss out on this exciting opportunity! ?? Apply now or contact our recruitment team for more information. ??

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.