Customer Service/Administrator - Huntress : Job Details

*OCTOBER START*

We are recruiting for a large national company in south Leeds - if you are an excellent Administrator with Customer Service skills please apply today.

To start on Monday 14th October, training will be Monday - Friday 8.30 to 5.30 for 2 weeks in the office, no holidays or time off is permitted during the dates .

Once training is completed working is Hybrid - currently you are required in the office 1 day a week on a Friday and this a mandatory team day.

Shift One

Monday, Tuesday, Thursday Friday 10.00 - 19.00 = 8.25 hours per day

Saturday 08.00 - 14.00 = 6.00 hours

Total Hours 39.00

Days off Wednesday and Sunday

Shift Two

Monday, Wednesday, Thursday Friday 08.00 - 17.00 = 8.25 hours per day

Saturday 08.00 - 14.00 = 6.00 hours

Total Hours 39.00

Days off Tuesday and Sunday

£11.44ph

To provide administrative support relevant to the following processes:

• Contract maintenance
• Maintenance of the database, with daily analysis
• Liaise with the Management Team regarding daily support activities
• Liaise with internal and external support services to resolve daily issues affecting customers
• Escalate issues in a timely and effective manner
• Proactively support the business to customer delivery service
• Provide enquiry resolution support to internal and external parties within targeted service levels
• Distribution of daily activity reports to external service providers

All About You

• Excellent PC skills, including MS Excel, Word and PowerPoint
• Highly numerate and commercially-minded - used to working in a fast paced environment with attention to accuracy and detail at all times
• Excellent time management skills and ability to work under pressure to time critical deadlines
• Strong interpersonal and communication skills and ability to communicate at all levels
• Customer focused, with a proactive and innovative approach

Please apply today for an immediate start.

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.