Customer Service Administrator - Reed : Job Details

• Location: Welwyn Garden City
• Salary: £23,500 per annum (£12.02 per hour)
• Job Type: Full-time, Temporary
• Hours: Monday - Friday, 8am - 4pm / 9am - 5pm

We’re looking for a Customer Service Administrator who is deeply committed to providing empathetic support and service. Join us in Welwyn Garden City and play a key role in a team that prioritises care and understanding in every customer interaction.

• Manage outbound calls to arrange servicing or repairs, ensuring customer needs are met with compassion.
• Efficiently coordinate logistics, respond to emails, and handle paperwork with precision and empathy.
• Uphold data integrity in our systems, focusing on confidentiality and meticulousness.

• A genuine passion for assisting others, coupled with clear communication and a detail-oriented approach.
• A reassuring phone presence that offers comfort and support to those in need.

Ideal for those who seek purposeful work and the opportunity to make a positive impact.