Customer Service Administrator - Office Angels : Job Details

Are you a customer service "superstar" with proven administration and organisation skills? Our client is a leading UK supplier who is seeking a motivated and experienced Administrator who thrives in a busy and detail-oriented role!

Job Title: Temporary Customer Service Administrator

Location: Exeter

Duration: 12 weeks

Hours: Mon - Thurs 8.30am-4.45pm, Fri 8.30am - 3.45pm

Salary: £11.44 - £12.44 per hour

The Role :

Our client is seeking a confident Customer Service Administrator to join their team based in Exeter. The ideal candidate will be helping to provide excellent service and support the Customer Service Executives by providing an efficient response to incoming enquiries, processing documents accurately and actioning tasks in a timely manner.

Key Duties :

· Liaise closely with and provide support for the Customer Service Executives.

· Process all documentation correctly an maintain files and records according to procedures.

· Expand business by obtaining appointments from customer base.

· Forward queries and keep managers, supervisors, colleagues informed as necessary.

· Maintaining accurate records.

· Complete all VIP call according to schedule.

· Action all messages received from customers in a timely manner.

· Carry out tasks to comply with Company Policy and Health & Safety.

· Maintain confidentiality of Company and customer business.

· Foster and maintain good working relations with customers, Company and colleagues.

· Utilise the ABS computer system (training provided).

· Carry out any other reasonable request made by management and other ad hoc duties.

About You :

· Excellent IT and administration skills

· Excellent telephone manner

· Confident in dealing with customers

· Great customer service skills and ethos

· Must have a proactive approach to work with the ability to self-manage

· Must be methodical and very well organise

Benefits:

We would love for you to join us, some of the great perks of temping through Office Angels include...

• Weekly pay
• Access to Boost - our exclusive platform with discounts on hundreds of retailers, a well-being hub with recipes, an exercise area, and a mindfulness section with blogs & videos
• Temporary candidate of the month award
• Temporary candidate lunches/treats
• Online time-sheets
• Regular pay reviews
• A dedicated consultant as an additional layer of support.

If you are an enthusiastic individual who thrives in a busy environment and enjoys working as part of a supportive team, then this a perfect opportunity for you. Our client values excellent organisational skills and a positive attitude.

To Apply

If you would like to know more, please don't delay in calling us today on , email or apply online.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.