Customer Service Administrator - design studio : Job Details

A new and exciting opportunity has risen for a Customer Service Administrator to join a bespoke furniture studio!

This role requires a hard working candidate who enjoys tackling many tasks in their day and working within a varied environment.

Responsibilities include but are not limited to:

• Speaking with clients, dealing with any inquiries from clients/ suppliers in a professional manner.
• Effectively manage customer’s expectations following company policies and procedures.
• Communicate and record details of action taken always following up with the appropriate customer/ supplier.
• Booking appointments and following up with clients as and when is required
• Processing remedials and office supply orders as and when necessary.
• Ordering appliances and accessories for clients as and when necessary.
• Communicate and coordinate with internal departments.
• General administrative duties
• Knowledge of MS Office

We are looking for an individual with exceptional administration and customer service skills, strong organisation skills and proficient in Ms Office.