Customer Service Administrator - Pertemps Basingstoke : Job Details

Pertemps are currently recruiting for Customer Service Administrators to join a leading Logistics company in their Head office based in Chineham Basingstoke. This is a temporary role until the end of December. The role could lead to a permanent position.Responsibilities as a Customer Service Administrator:- Answering telephone calls and emails- Logging queries on the companies CRM system- Dealing with any live issues and investigating discrepancies- Completing KPI trackers and performance reports- Collate information and update business system- Chase internal teams to find query resolutions- Building and maintaining solid relationships with depots and customersRequirements for this position:- Previous experience in a customer facing role- Confident speaking over the phone- Analytical working approach- Experience and knowledge of Microsoft packagesShift times available:- £12.20 per hour, working Monday - Friday 8am - 4.30pm- you will be required to work 5pm - 1am from the 20th December to 24th December.If you are interested in this Customer Service position, please apply below with an up-to-date CV or give Jemma a call at the Pertemps Basingstoke branch.