Customer Service Administrator - CCA Recruitment Group : Job Details

Customer Service Administrator

Hull city centre

£22,500 per annum

We are recruiting for a Customer Service Administrator to join our well-established client in central Hull. This role offers a comprehensive training package as well as ongoing development and career opportunities.

This is a fast-paced environment so successful candidates will need to be comfortable working in a busy office, whilst also ensuring quality is always there!

This role is 100% office based during your probation period, before moving to hybrid (2 days per week in the office) after successfully passing probation.

The role as a Customer Service Administrator involves:

• Dealing with managing and processing of remortgaging transactions
• Processing correspondence received
• Dealing with calls from clients, borrowers and third parties
• Working to targets for completions
• Updating the systems
• Creating files for customers on the system

Experience required for the Customer Service Administrator:

• Previous experience within a customer service environment
• Excellent communication skills, both written and verbal
• Ability to work in a fast-paced environment
• Computer literate

For this Customer Service Administrator role, we are looking for excellent communication skills, able to work to deadlines and good team player.

CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting you CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, your personal data will be held on our secure internal CRM system for a maximum period of 48 months. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 48 months inactivity your CV will be deleted permanently from our database